Refund policy

We do not accept returns of products or process refunds for items purchased through our website, however, please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please also share an unboxing video from start to end to make claims. 

Please note that all claims need to be made within 24 hours of receiving the order, 

To start your enquiry, you can contact us at ohanacreativesbyleo@gmail.com